How Vendor Payments Work on DukaLive

Vendors need to understand more than just whether a sale happened. They need to know how successful orders become earnings, what fees affect take-home value, and when money becomes available for payout.

Step 1: the buyer places an order

A vendor runs a live session, presents products, answers questions, and confirms orders from interested buyers. The important part is that the sale is happening in a clearer, more trust-driven environment than a scattered DM conversation.

Step 2: the successful order becomes vendor earnings

Once a successful order is processed, earnings are recorded for the vendor. This is where sellers need to distinguish between gross order value and what they will actually take home.

Step 3: fees affect net earnings

The platform fee applies per successful order, and the payout fee applies when earnings are withdrawn. That means a seller should always think in terms of net earnings, not just topline order value.

Step 4: earnings are released automatically

Vendor earnings stay pending until their release window ends, then move into available balance automatically. Live earnings usually unlock about 7 minutes after the session ends, which gives sellers a clearer cash-flow cycle when they are restocking or planning frequent live sessions.

Why this matters

Sellers who understand the payment flow make better decisions. They can price more confidently, estimate margin more accurately, and avoid confusion about what they actually earn after each session.